Next PLC – Stoke-on-Trent
About the Role
First and foremost the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines, always
To be a successful Sales Team Member you will:
Always offer fast and friendly service, helping our customers to find the perfect products
Share your passion and knowledge about our amazing products
Work in all areas of the store, including sales floors, stockrooms, and processing deliveries
Take control of your own development
A great communicator who’s always looking for ways you can help
Friendly, calm, and efficient – even on your busiest days
Excited about the challenge of a varied and fast-paced job
Flexible, supportive, and always ready to go the extra mile
Check out the amazing benefits listed below – all subject to contract
UK Stores Only
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship
Customer Assistant- Foods
Marks & Spencer – Newcastle-under-Lyme
£9.20 – £9.50 an hour
Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability Involvement in Plan A activity to support store and local community initiatives.
An example of Working Pattern:
Salary range: Unqualified £9.20 rising to £9.50 when qualified.
Customer Service Assistant
Wickes – Tunstall
Join us at Wickes and you’ll join a team that takes a real pride in what they do – pride in our products, pride in our brand but most of all pride in our people.
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.
Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
When it comes to your existing skills and experience, personality is the first thing we look for. We want people who are happy to chat to customers, quick to learn and used to working at pace. So, you’ll always be positive and keen to do your bit for the team.
Our stores are fast-moving places, open all week. So you’ll be happy to work flexible shifts and bank holidays too.
Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers. That’s why the first thing you’ll notice at Wickes is the way everyone pulls together. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
“Please contact us if you require any adjustments within the application process, firstname.lastname@example.org If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.”
New Look – Newcastle-under-Lyme ST5 1AN
Closing Date: 30/09/2021
Contract variations available
More about the role
At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace, and take responsibility- That’s the New Look way!
In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose – to be the most loved and trusted high street retailer and bring some much-needed fun back to the high street.
Every person makes New Look the incredible place it is to work, and together, we’re unstoppable. Within our buzzing environment all our talented people work hard but we ensure some fun is thrown in too!
Fashion is personal, and we want everyone to celebrate self-expression, helping our customers to look good, feel great and express themselves with fashion.
At New Look we spend our days working to improve the way we do business, our only rule is that there are no rules, and we want people who can make a difference, think big, think brave and aren’t afraid to make mistakes.
Does that sound like you?
About the Role:
As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service and they want to return back to us. You will inspire our customers look good and can express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for brand on the shop floor putting our customers at the heart of everything you do.
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style.
You will be passionate about service and your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
Why New Look?
At New Look we take pride in career progression, offering internal promotions to candidates who are ready to step up the career ladder. We also offer a huge staff discount of 40%, holiday days and access to our New Look Rewards which include some amazing discounts across several different businesses.
Come join us and see it for yourself. You have to experience it to truly believe it.
Just one more thing:
We know that job descriptions do not always let your unique work history show- if you do not meet all our requirements but you still think you’d be a great fit for this role… apply anyway!
Screwfix – Stoke-on-Trent ST6 6BE
£9.20 an hour – Part-time, Permanent
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders, and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together, and have lots of fun along the way!
Want to know more? Check out a day in the life of a Trade Counter video
Required skills & experience
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest, and enthusiastic!
WHAT’S IN IT FOR ME?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary, 28 days’ holiday, an award-winning company pension scheme – up to 14% Kingfisher contribution, life cover, 20% discount with Screwfix and B&Q, discounted healthcare and company share save schemes. With excellent training and ongoing development, we’ll also help you be the best you can be.
Please note, this advert may close early if the appropriate number of applications has been reached.
- Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
If you require any additional support or adjustments to help you make an application, please contact us at email@example.com
BBO Progress Coach/Job Coach 37 hours per week Salary: Starting Salary £21,743.00 per annum (salary banding £21,743.00 – £23,543.00 per annum)
Location: Stoke with travel as required We are looking for a highly motivated individual who has proven work experience with a range of unemployed young people and adults in a targeted environment. This role involves working in a target driven environment so it is essential you can manage your time and prioritise your workload effectively to meet given targets.
As part of this role, you will:
· Seek out employment opportunities at new and existing sites of employment.
· Identify and deal with complex customer barriers to employment.
· Identify training and ‘route ways’ to employment.
· Support and manage a caseload of customers.
· Engage customers in activities and help them progress into sustainable employment.
· Establish and maintain relationships with individuals referred, undertaking interviews, compiling CV’s, support with applications forms etc.
· Deliver relevant accredited and non-accredited training as required.
· Develop and maintain excellent relationships with partner organisations, employers, and funding bodies.
· Maintain accurate and up to date records.
· Report regularly to your line manager on your performance.
You must have proven experience of developing productive relationships with partners and external agencies and are able to provide high quality employability focused assessment. This role will require regular travel across the region so you must have a full driving licence and access to your own vehicle. At Groundwork West Midlands we pride ourselves in being a family friendly organisation and offer a competitive salary, flexible working hours, a health cash plan scheme, a generous workplace pension and free refreshments. We are committed to eliminating discrimination and encouraging diversity amongst our workforces. If you are interested in applying, then please send an up-to-date CV and covering letter stating how your experience/qualifications meet the requirements of this role to: firstname.lastname@example.org
Closing date: Wednesday 22nd September 2021
An Enhanced DBS check will be carried out for this post.
Trainee Pharmacy Assistant
Well Pharmacy – Newcastle-under-Lyme ST5 7EA
Trainee Pharmacy Assistant
Competitive Salary, generous holiday package, and discount scheme!
Are you friendly and organised with a passion for providing excellent customer service but looking to further your skills and career?
Here at Well, we aim to build the best prescription experience in the UK. Sounds ambitious, right? But that’s okay, because we’ve got a fantastic team of talented, creative and forward-thinking people, that are key in helping us get there.
Working alongside our knowledgeable Pharmacists and store teams, you will be instrumental in the efficient delivery of pharmacy processes to ensure our customers are really taken care of. This role maintains a high level of competence to ensure the safe dispensing of medication to customers as well as being the experts that our customers can rely on.
With almost 800 stores and over 7000 dedicated employees, we are the UKs largest independent pharmacy chain. Customer care is at the heart of everything we do and as we continue to grow at an incredible rate, exciting opportunities are being created for people like you to join our team.
In addition, we offer you:
- Highly competitive salaries
- Generous holiday allowance including bank holidays
- Opportunity to gain an NVQ 2/3 qualification
- Pension scheme
- Employee discount scheme
- Superb development and career opportunities
- Bonus scheme
Don’t miss out on your opportunity to shape the future of pharmacy. Apply today.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Service Advisor Apprenticeship
Nottingham College – Stoke-on-Trent
£156 a week – Apprenticeship
Ken Jarvis are currently seeking a Service Advisor Apprentice to join their dealership based in Stoke on Trent. You will act as the first point of contact for all customers entering the dealership and ensure they receive the best customer service experience.
Duties will include:
- Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
- Upselling and cross-selling additional products and services
- Booking in cars for MOT’s and service
- Liaising with workshop vehicle technicians for updates with vehicle repair timescales
- Liaising with customers in a professional, polite, and courteous manner, both face to face and via the telephone
- always Working to a high level of customer service
- General ad hoc duties as and when required
How to apply for this vacancy
You can apply for this vacancy through the National Apprenticeship Service. If you require any assistance with applying for this vacancy, please contact us on 0115 945 7260 or email the apprenticeship team.
Application deadline: 28/10/2021
Possible start date: 01/11/2021
- Excellent communication skills
- Computer literate
- Meticulous attention to detail
- Ability to use own initiative
Minimum entry requirements:
- Math’s, English Language, and ICT GCSE grades A*-D/9-3 and above (or equivalent)
- Customer Service Practitioner level 2
- All training to be delivered online with dealer support visits
Upon successful completion and review of your level 2 apprenticeship, you will be re-assessed with a view to progression onto the level 3 apprenticeship.
Additional questions for candidates
During the application process you will be asked the following additional question(s) below. To prepare yourself, have a think about how you might answer them.
What customer service skills could you offer?
Why would you like to join Kia?