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Job vacancies
Back of House Team Member
Nando’s – Stoke-on-Trent ST1
£8.91 an hour
Hourly Rate: £8.91
This may differ for under 18s.
Immediate start, Full Time/Part Time
We are on the search for Back of House Team Members (Nandocas) to join us!
We could task you with cooking 100 chicken in your first hour, but that is not the way we do things in Nando’s. Instead, you will join us as a trainee, and we’ll teach you everything you need to know from grilling chicken to organising a busy kitchen. You just need to show us that you are brimming with passion and keen to learn!
There are loads of perks to the role, including:
- a free meal on every shift you work.
- access to a great discount platform
- discount on Nando’s for you and your friends (40% Mon-Thurs, 20% Fri-Sun)
- regular regional parties and events
- and many more….
Apply below.
Crew Member- Part Time
McDonald’s – Stoke-on-Trent ST4 6PD
Part-time
Join us and you will become part of a crew, or a team, that works together to provide the best customer experience. If you have visited one of our restaurants before, you have probably got some idea of what is involved in working here. But you might not realise the variety and scope of the role. We want every McDonald’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you will make it happen, whether you are preparing food, serving on the till or being out in the dining areas looking after our customers’ needs.
A franchised restaurant is a restaurant operated by a local businessperson trading under the McDonald’s name. Currently over 80% of our restaurants in the UK are franchised but from a customer point of view there is no difference. For employees there will be minor differences between a company and a franchised restaurant. Please refer to additional information for more details.
Position Requirements
Quite simply, you will be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Position Attributes
You will need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous, and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You will also need to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.
Apply below.
Retail Sales Advisor (32 Hour Contract)
DFS – Hanley
Part-time
About the role
This role is a Permanent 32.0 Hours per Week contract.
- As a Sales Advisor we want you to succeed, so you will learn all about our amazing products (we do not just sell sofas), we know you will love them as much as we do, as well as going through our induction and training programme.
- You will be able to make sure our customers know everything they need to know about all of our products, sharing with them all of your product knowledge and passion.
- You will also help our customers to pick the perfect products for their homes, ensuring they feel welcome and comfortable when visiting our showroom, giving them the best customer experience possible from start to finish.
We are happy to say we support part time working to ensure we get the right people for the role and to join our family. So, if you want to work part time, we want to talk to you, let us know your needs and we will see what we can do.
About you
- A real passion for looking after our customers.
- Fantastic communication skills
- Strong customer service skills
- Do not worry if you do not have sales experience, for us, it is more about your personality and drive to be the best you can be.
- And finally…. bags of enthusiasm. We love when our colleagues are excited about coming to work and want to push themselves, and their teams.
Apply below.
Cleaner
Toby Carvery – Stoke-on-Trent ST4 8BU
Part-time
With your support as a Cleaner at Toby Carvery – Trentham Village, you will make sure everything is clean, tidy, and ready for the doors to open.
Join us at Toby Carvery, the home of the roast, where every day is a Sunday! Think perfectly ruffled potatoes, giant homemade Yorkies, and pigs in blankets all year round. If you love Yorkies as much as we do, we want to hear from you.
WHAT’S IN IT FOR ME?
- Love dining out. You will love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we have got you covered.
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There is also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS A CLEANER YOU’LL…
- Making sure the business is spotlessly clean, and tidy before our doors open.
- Understand and help maintain brand and health and safety standards.
WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect dish, and our teams are no different. You will…
- Have a great eye for detail.
- Be super organised.
- Be able to work alone or within a team.
Apply below.
Customer Service Advisor
DPD Group UK – Stoke-on-Trent
Company Description
DPD is one of the fastest growing express parcel delivery companies in the UK, with a turnover of £1.9 billion. As a multi award-winning company that has been voted the nation’s favourite parcel carrier for eight years running, we have a very clear strategy to support our enviable position. We will deliver the best service, use the best technology, recruit, and retain the best people in the industry and be the UK’s most sustainable delivery company.
Job Description
We are currently recruiting a Customer Services Advisor, to strengthen our awesome customer services team who put our customers at the heart of everything they do. You will be based in our Stoke Depot (ST1 5GP).
In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel. You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues.
You will also be focussed on.
- Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD)
- Carrying out thorough investigations for missing parcels and resolving delivery disputes
- Promoting company products and services to new and existing customers
Qualifications
What we are looking for.
- You will have proven and demonstrable experience of working in a fast-paced customer service environment.
- You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer.
- You will be polite and professional at all times and have a willingness to go the ‘extra mile’ to exceed customer expectations.
- Excellent administration skills with the ability to use Microsoft Office programmes
- Demonstrate high levels of self-motivation and initiative to effectively problem solve.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.
Apply below.
https://jobs.smartrecruiters.com/DPDGroupUK1/743999743790625-customer-service-advisor
Anchor Trust – Stoke-on-Trent ST1 6ER
£10.97 an hour – Permanent
Hours: 42, Night Post.
Join us as a Senior Care Assistant / Team Leader at Anchor to make a real and positive difference to the lives of older people. You will be responsible for caring for people with a wide range of needs as well as dispensing medication. This role will also give you the opportunity to use your management skills to ensure a high level of quality care is being delivered. We are looking for someone who is customer focused, committed to delivering exceptional, high quality care and has a strong attention to detail. While it is not imperative that you have a Level 3 qualification in health and social care, you just need to be interested in working towards it.
Anchor Hanover is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train, and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.
The Cedars in Stoke-on-Trent is home to well trained and helpful staff with rooms for up to 42 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
- We pride ourselves on the quality of our catering, with our chef preparing meals daily from fresh, seasonal ingredients.
- Free parking and easy public transport links with a bus stop at the top of the driveway
- Welcoming and helpful staff team
As England’s largest not-for-profit provider of care and housing for older people, we are able to negotiate great deals and benefits for our people. Here are just a few of the things you will get when you work with Anchor.
- Exclusive discounts on high-street shopping
- 20% off mobile phone contracts
- Cashback on dental and medical expenses
- Discounted Private Medical rates
Apply below.
Outpatient Receptionist
University Hospitals of North Midlands NHS Trust – Stoke-on-Trent ST4 6QG
£18,005 – £19,337 a year – Part-time
We are looking to appoint a cheerful and motivated person with great interpersonal skills and a commitment to customer service to work as an Outpatient Receptionist within the outpatient areas at the Royal Stoke Hospital.
We are responsible for providing outpatient reception services across the Trust with a team of committed and professional staff. These are very busy areas and provide a focal point for receiving patients, visitors, and staff to the hospital. You would be joining a dedicated administrative team that supports patient care within the clinical outpatient environment. The role is essential in capturing clinical activity data on a daily basis to ensure the Trust receives the appropriate financial income.
You will be required to have a good level of education & have experience in Administration & Clerical duties with good keyboard skills. The successful post holders will be expected to cover colleagues in times of sickness & annual leave. Full training will be given on IT systems.
You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions, and you must possess effective communication skills.
You should have proven customer care skills or worked in a customer care focused environment. Previous experience in a healthcare setting would be an advantage.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we are highly regarded for our facilities, teaching, and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Apply below.
Warehouse Operator
DSV UK – Stoke-on-Trent
Permanent
Job Overview
JOB PURPOSE / SUMMARY
The Warehouse Operative’s role is to facilitate and ensure that all inbound and outbound shipment is safely and accurately unloaded, received, checked, wrapped and put-away and execute all other tasks relating to warehouse operation in accordance with operational and health and safety procedures.
Must be able to follow standard operating procedures and work in a methodical and tidy manner, possessing a comprehensive understanding of material / stock management techniques and inventory control methods and procedures.
PURPOSE OF THE ROLE
Reporting to the Supervisor or Team Leader, the warehouse operative has overall accountability daily warehousing operations which includes receiving, put away, inventory, picking, packing and delivery of stock items, operating Manual Handling Equipment as required and minimizing any losses and damages during these processes.
Complete all tasks with a high degree of accuracy to ensure and maintain organisation standards. Ensure compliance with safety, quality, health and environment procedures. Maintain a safe working environment within the Warehouse and reporting any incidents or accidents immediately to the relevant manager.
DUTIES AND RESPONSIBILITIES
Handle the goods in the vehicles/containers to ensure they are ready for replenishment.
Ensure the quality of housekeeping is maintained at all times, operating in a tidy as you go manor.
Pick and pack products which includes unboxing, labelling, re-boxing, and stacking products on pallets.
Carry out all tasks connected with Goods being returned which includes, unloading vehicles, sorting returns and putting stock away.
Ensure quality and accuracy whilst performing any operation.
Perform quality, audit and other checks on product or storage locations as required.
Maintain stock integrity by ensuring correct stock and system moves.
Perform all other duties as reasonably required that are consistent with both training and experience.
Health and safety – to be fully compliant with all health and safety requirements including warehouse procedures, PPE, and housekeeping.
Complete the pre and post use inspections on the workplace transport and report any malfunction or damage to ensure that the workplace transfer is in good working order at all times.
Apply below.
Apprenticeships
Apprentice Multi Trade
Novus Property Solutions – Stoke-on-Trent
Apprenticeship
Apprentice Multi Trade
Would you like to work for a value driven employer, be able to earn as you learn in a friendly environment by gaining skills, teamwork and having fun are equally important? Then we have exactly the opportunity you have been looking for.
Novus Property Solutions are a dynamic, award winning property maintenance specialist with more than 750 employees in 26 Locations across the UK providing a combination of local knowledge and national strength. We are a family run company with a rich 124-year heritage and as a leading specialist in planned and responsive maintenance, refurbishment, and new build we deliver a range of services to meet the needs of our clients.
Our Multi Trade Apprenticeship programme provides you with the skills and personal development you need in an environment where you can thrive and achieve your potential.
What you can expect:
- Rates of pay higher than national minimum apprenticeship – £5.70 per hour minimum.
- Working hours 39 per week (Monday to Friday) (inclusive of day release)
- Day release to attend college.
- Early finish Fridays
- On-the-job training
- Accredited training leading to a qualification.
- Personal skills development
- Apprentice Buddy Scheme
- Your own personal mentor
What we are looking for:
Ideally, you will have a GCSE in Maths and English (Grades A* to C), however, more importantly, you will have a passion for learning, a desire to work in a practical hands-on role, a great work ethic and a real can-do approach to everything you do.
Apply below.
Apprenticeship – National – External – NATI1121
UK Government – Crown Prosecution Service – Stoke-on-Trent
£18,736 – £21,950 a year – Full-time, Contract, Apprenticeship
To provide general administrative assistance to the team. To act as the first point of contact for the unit, dealing professionally and courteously with general enquiries and passing to the relevant person or department as and when necessary.
Please also note that the vacancies available in London, Manchester, Preston, Mold, Cardiff, Swansea, St Albans, Reading and Warrington are for our reserve list only.
There are 25 posts available:
3x Yorkshire & Humberside
4x Wessex
5x East of England
2x South West
1x West Midlands
8x East Midlands
2x CPS Direct
Thames and Chiltern (waiting list only St Albans/Reading)
International Justice & Organised Crime Division (waiting list only London/York/Warrington)
Wales (Waiting list only Cardiff/Swansea/Mold)
North West (Waiting list only Manchester/Preston)
Furthermore, one of the two CPS Direct posts will be working out of office hours as part of our triage team which can be based in any location however, their day time post is based in York. When selecting your location preference please be specific to which CPS area you would like to work for.
Responsibilities
- To develop and maintain administrative systems to ensure efficient management of general/specific work assignments/projects.
- To research background information for management (as required) for dealing with more complex and / or comprehensive issues
- To be proactive in carrying out designated tasks to a high standard within the team’s specified deadlines
- Produce basic letters, following a standard format. To deal with enquiries and routine correspondence received via the telephone or by email professionally and within agreed timescales.
- To provide a professional service to both internal and external contacts ensuring that information and advice is given in an organised and professional manner.
- To build and maintain good working relationships with external agencies and other members of the Criminal Justice System to ensure the smooth operation of CPS business.
- Provide assistance and support to the team by performing a range of general administrative duties when required.
Behaviours
We will assess you against these behaviours during the selection process:
- Delivering at Pace
- Managing a Quality Service
- Communicating and Influencing
- Developing Self and Others
Benefits
Please see below the equivalents to each apprenticeship level of qualification:
Level 2 – These are equivalent to 5 GCSE passes.
Level 3 – These are equivalent to 2 A level passes
Employee Wellbeing Support, such as Mental Health First Aiders & Allies, Free Health Checks, Workplace Wellness Courses, and Healthcare access
- Volunteering Leave
- Cycle2Work scheme, Bike, Parking and Season Ticket Loans
- Access to CPS Reward Schemes
- Flexible Working and a family friendly approach to work
- Childcare vouchers outside and in addition to Government Tax Free Childcare Scheme
- 25 days annual leave, plus bank holidays and 1 privilege day
- Civil Service Pension
Working for the Crown Prosecution Service you will also gain access to a range of learning and development activities, including through Civil Service Learning and an individual learning account in addition to any central and local development opportunities and requirements.
This is a full-time post. However, requests for flexible, part-time working and job share will be considered, considering at all times the operational needs of the Department.
Apply below.
Volunteering
Volunteer Independent Visitor- for young people with additional needs- Stoke-On-Trent
Change Grow Live –
Stoke-on-Trent
Job details
Volunteer
Full job description
Overview:
Recruiting volunteers for children and young people with additional/complex needs and/or learning disabilities in Stoke-On-Trent
For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor.
Responsibilities:
Independent visitors support a child or young person on a one-to-one basis. Young people are offered the chance to meet with an Independent Visitor if they have little or no contact with their own families. As a volunteer you are there for the child or young person; a positive role-model who is independent and distinct from the paid professionals they see.
You will meet with a child or young person once a month to offer support, encouragement, and guidance. This could involve taking part in a fun activity together or simply having a chat.
If you would like to be there for a child or young person, letting them know they have someone on their side, then this is the volunteering role for you.
Skills and qualities needed to support a child or young person:
To support the young person to feel valued, included and listened to
The ability to see the world from a different perspective
Enthusiasm and a willingness to get involved
Knowledge of the autism spectrum is an advantage but it is not essential
Patience and understanding of the needs of others
Accepting of others who may be different to yourself
We will support you in this role by ensuring that you receive regular supervision, and have a key contact for day-to-day advice and guidance. In return for the time, you give you will receive valuable training and gain experience and skills. You’ll be making a real difference too.
Apply below.
