We love our customers. They are just like our Customer Service Assistants – people who want to get on with stuff, get things done and get hands-on too. That is why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.
Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you will make sure that the shop floor looks shipshape, and all the stock is in the right place and of course, looks its best.
About the role Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
You’ll meet great people, learn new things and be part of an expert diverse team where everyone is welcome.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for
Serving customers on our checkouts ensuring they receive an easy, seamless personalised experience Delivering department routines Manually condensing stock and handling products with care to maintain product quality Championing the reduction of food waste Following company policies and adhering to health and safety guidelines Being knowledgeable about the products and services in my store and helping customers by giving great natural service Replenishing products within my store At times you may be required to accept deliveries into the store.
Job Introduction Our Store Team Members deliver outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile.
Store Team Members at Home Bargains cover a range of store duties including customer service, stock replenishment, cash handling and helping to maintain excellent store standards.
Job Overview Candidates will be hardworking, enjoy working in a retail store and have experience of cash handling and processing deliveries.
Successful candidates are provided with on-the-job training and gain essential transferable retail skills.
If you are honest and reliable and take pride in what you do then we would love to hear from you!
Minimum Criteria To Apply
Demonstrate a good understanding of customer service Experience of cash handling and working in a retail environment Experience of manual handling and stock replenishment Hardworking and reliable Polite and professional
For applications to be considered, applicants are required to have a complete and up-to-date Home Bargains Careers Centre profile and to respond to the job application questionnaire when prompted.
About our company In 2019 Savers were awarded 4th place in the Sunday Times best big companies to work for. We were the highest placed retailer in the list. This recognises the levels of engagement within our teams and demonstrates our commitment to our people. Savers was acquired by AS Watson in 2000 to further our value led offer in the UK. “Our aim is to be the most competitively priced health and beauty retailer on the high street …from a clean crisp contemporary store setting with friendly, efficient and trained colleagues” We provide branded products at affordable prices. We work extensively on the range of products we offer and have extended our ranges in recent years… We continue to strive to launch the biggest products on the high street at the lowest prices. We have over 400 stores throughout England, Scotland, Northern Ireland and Wales and are still expanding. Outline of role We are looking for people to be Sales Assistant who have a positive can-do attitude, loves selling fantastic products and enjoys working as part of a team. Your role at Savers will be all about giving exceptional customer service anywhere in the store and encouraging add on sales. You will also ensure that the store is always fully stocked and maintained to a high-level presentation. In addition, you will be involved in supporting the management team to achieve store targets. It is a great experience working in a fast-paced and fun environment that will prepare you for even bigger challenges. Savers Sales Assistants are extremely important to us, we recognise that you could be our Supervisors of tomorrow. We will actively develop your skills and offer real career progression supported by our excellent in-house training.
Interested so far? Person specification To come on board as a Savers Sales Assistant, do you:
Love delivering great customer service
Love active selling our great deals
Love the wide range of products that we sell
Love talking to all different types of people
Love being part of a family atmosphere
Love working hard and doing a good job
Love working in retail
You also need to be flexible in working hours as some of our shift patterns including very early mornings and late nights. Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers. If this sounds like you, apply now and join the ‘We Love Savers’. About the department Our stores are generally small with a friendly feel and you are part of the community when you work at Savers and we encourage this by getting involved with local community programmes. Benefits
Pension & Life assurance
28 days holiday
Discount card & access to discounts with 3,500 retailers using mysaversdeals.co.uk
Reward & recognition scheme and long service awards
Discounted gym membership
Simply health wellbeing plan
Employee assistance programme through Retail Trust
Discount card with sister company Superdrug
Pay rate under 18 £6.50 per hour, 18 to 20 years £7.05, 21 to 24 years £8.30, 25 years+ £8.72 Hours per week 8 hours.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, looking after customers’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
You may also take part in the planning and implementation of children’s parties, coffee mornings, children’s competitions and other special events organised by your restaurant.
A franchised restaurant is a restaurant operated by a local business person trading under the McDonald’s name. Currently over 80% of our restaurants in the UK are franchised but from a customer point of view there is no difference.
Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
You will need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous, and helpful behaviour will come naturally to you and you will work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You will also need to understand the importance of maintaining high standards of service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.
Our amazing team of vibrant & diverse volunteers helps us run over 700 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people, and families across the UK. Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged, and put on the shop-floor for sale! Making sure our shops look fantastic is another task you can get involved with. You may also be required to help on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s. You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we are always happy to be flexible to work around your availability.